Reserviq

Website terms of use

Terms for the Reserviq marketing website. The SaaS product is governed by a separate contract.

Last updated: 9 August 2026.

1. Purpose and scope (important)

These terms govern only access to and use of the Reserviq marketing website (reserviq.app and associated public content): commercial information, blog, contact/demo forms and legal pages.

Outside these terms — unless a written contract says otherwise — are:

  • use of the SaaS product (e.g. dash.reserviq.app, guest portal, digital check-in, MIR, bookings or other modules);
  • product SLAs, pricing, support and warranties;
  • the data processing agreement for guest data (DPA / GDPR Art. 28), executed with the service agreement.

The product is governed by the applicable customer agreement / order / service terms and DPA.

Contact: [email protected].

2. Provider

Full legal name, tax ID and registered address will be published in this section when available (Spanish LSSI information) and may be requested at the email above.

3. Acceptance

By accessing or using the site, you accept these terms and the privacy policy. If you disagree, stop using the site.

If you act for a company, you represent you have authority to bind it.

4. Informational nature of content

Site content is informational and commercial. It may describe features, roadmap or examples. It does not constitute:

  • legal, tax or MIR/lodging-compliance advice;
  • a binding offer;
  • a warranty that any feature is available, complete or fit for your case without a contract.

Contracted service features are only those in the order/contract.

5. Allowed and prohibited use

You may use the site lawfully to learn about Reserviq and contact us.

You must not, among other things:

  • use the site fraudulently, abusively or unlawfully;
  • attempt unauthorized access, aggressive scanning or interfere with availability;
  • introduce malware;
  • systematically scrape content at scale without permission;
  • use Reserviq brands, text or designs beyond what law or written licence allows.

We may restrict access if we detect abuse.

6. Demo and contact requests

Requests create no obligation to contract or provide service. Information you submit must be accurate and must not include third-party personal data without a legal basis, nor unnecessary special-category data.

The form may operate in provisional mode; see the privacy policy.

7. Intellectual property

Unless stated otherwise, site content, brands, logos, designs and related software belong to Reserviq or its licensors. No licence is granted beyond what is needed to browse the site under these terms.

8. Third-party links

Links to third-party sites (including external dashboards or docs) are for convenience. We do not control those sites and assume no responsibility for their content, availability or policies.

9. Product, MIR and compliance (disclaimer)

Without prejudice to any product contract:

  • Compliance with lodging rules (including MIR Hospedajes / SES.Hospedajes and traveller-registration duties) is the sole responsibility of the lodging operator.
  • Through this site, Reserviq does not warrant product fitness for your specific case or acceptance of filings by authorities.
  • Any MIR flow descriptions on the site are indicative only.

10. Site availability

The site is provided “as is” and “as available”. We may change, suspend or discontinue marketing-site content or features without notice and without any duty to keep archives.

We make no uptime, 24/7 support or continuity commitments for the informational site.

11. Disclaimer and limitation of liability

To the maximum extent permitted by applicable Spanish law:

  1. Reserviq is not liable for indirect damages, lost profits, data loss, reputational harm or consequential loss arising from use of or inability to use the marketing site.
  2. Reserviq is not liable for decisions based solely on site information (including compliance-related information).
  3. Reserviq’s total aggregate liability to you for claims related to the marketing site, on any theory, is limited to the greater of: (a) zero euros (€0) if you paid Reserviq nothing for the site, or (b) amounts you paid Reserviq solely for an associated marketing/demo service in the 3 months before the event — except where law forbids limiting liability for wilful misconduct or gross negligence.
  4. Nothing excludes liability that law does not allow to be limited.

Liability for the paid product is governed exclusively by the applicable contract (not these website terms).

12. Indemnity (business use)

If you use the site in a professional capacity, you will indemnify Reserviq against third-party claims arising from: (i) your unlawful use of the site; (ii) content or data you submit; (iii) breach of these terms, except to the extent caused by Reserviq’s fault.

13. Personal data

Site processing is described in the privacy policy. SaaS product processing is governed by contract and DPA.

14. Severability

If any clause is invalid or unenforceable, the remainder stays in force. The invalid clause will be replaced by a valid one closest to the original intent.

15. Governing law and jurisdiction

These terms are governed by Spanish law.

Unless mandatory rules provide otherwise (including consumer rights, if applicable), the parties submit to the competent Spanish courts under applicable procedural rules linked to the provider’s domicile once published, or otherwise as required by Spanish procedural law.

If you are a consumer within the legal meaning, your non-waivable rights and mandatory forums remain unaffected.

16. Changes

We may update these terms by publishing a new version on this page with an updated date. Continued use after material changes constitutes acceptance of the current version. Where a specific consent is required, we will ask for it.

17. Contact

[email protected]